Shipping Policy for Digital Products

Instant Download Delivery

Since our products are digital, we do not ship physical items. Instead, our customers enjoy instant delivery of their purchases directly to their email or through a download link provided on our website.

How You Receive Your Digital Product

  1. Immediate Access: Once your payment is successfully processed, you will receive an email with a download link to the product. You can also access the download link directly from the order confirmation page.

  2. Order Confirmation Page: Immediately after purchase, you will be redirected to an order confirmation page which will contain a download link for the products you have purchased. Please click on the link to start your download instantly.

  3. Email Delivery: A confirmation email will be sent to the email address you provided during checkout. This email will contain a download link. If you do not receive this email within a few minutes after your purchase, please check your spam or junk folder. You can also contact our customer support if you need further assistance.

Technical Requirements

  • Please note that downloading and accessing our digital products requires an internet connection and an appropriate device such as a computer, smartphone, or tablet.
  • Ensure your device is compatible with the format of the digital product. Common formats include PDF, ePub, MP3, or MP4.

Customer Support

If you have any issues with your download or have not received your confirmation email with the download link, please contact our customer support at sales@behindthebrand.marketing. We are committed to ensuring that you receive your purchased products promptly and hassle-free.

Thank you for shopping with us at Behind The Brand Marketing! We hope you enjoy your digital products and look forward to serving you again.